December 2011
6 posts
Blue Box New Years Holiday Coverage
Our offices will be closed Sunday and Monday, 1st and 2nd January, in
observance of the new years holiday. The office will remain closed on
Monday for general business and we will have reduced staff for support
issues and limited phone support. As always, our on-call staff will be
available throughout the holiday and weekend.
If you have an urgent issue that needs to be addressed while our...
Temporary Office Closure
Note: None of our data center properties were affected by this issue. This only affected our office suite.
The fire alarm in our office building has triggered. Our offices will be temporarily closing until building management has resolved this issue. Inbound phone calls will not presently be answered. In the interim, our offsite teams will be responding to all alerts and escalated tickets.
...
Memcached server is now available again
The issue with the memcached server is now clear and all the sites should
now be working normally again.
Please contact support via phone or through Box Panel and escalate a ticket
if you are still experiencing issues.
Failed memcache server causing limited issues
We’re currently experiencing issues with a memcache server which is causing
login issues to Box Panel and causing issues with some customers sites.
We’re currently getting this corrected, and normal service should be
restored shortly.
Blue Box Holiday Coverage →
We’ve heard your feedback loud and clear. We’re excited to announce this
new system status for Blue Box updates.
Our offices will be closed Sunday and Monday, 25th and 26th December, in
observance of the Christmas holiday. The office will remain closed on
Monday for general business and we will have reduced staff for support
issues and limited phone support. As always, our...
All Systems Go
All systems are go at Blue Box!