Load Balancer outage update.
The load balancer outage referenced in the latest update also affected a
number of customer applications. It appears that the load balancer was
timing out on processing requests, however since it didn’t go down
completely and was still available for its health check, it didn’t fail
over to its redundant pair. Now that things are back online, we are
investigating the cause of this issue, as well as ways to ensure that
should similar issues arise in the future, failover will happen in a more
timely fashion.
We’ll provide an update once we have more information.
