Our offices will be closed tomorrow, Monday, February 20th, in observance of Presidents’ Day. We will have reduced staff for support issues and limited phone support. As always, our on-call staff will be available for emergencies.

If you have an urgent issue that needs to be addressed while our offices are closed, please make sure to open an urgent ticket or call our phone system and leave a voicemail marking your message as urgent.

To mark your phone call as urgent, please do the following:

• Dial 1-800-613-4305.
• At the voice prompt, press 1.
• Then press #.
• Finally, press 2 and leave a voicemail.

To open an urgent support ticket, ensure you are logged into Box Panel and visit http://support.bluebox.net/. Under the ticket body, please check the box “Open this Ticket as Urgent”. This will escalate your ticket and bring it to attention of our team.

Thank you!

(Web Only Post)